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Airlinebewertung unserer Kunden zu Virgin America
Durchschnittliche Airlinebewertung:
Weiterempfehlungen: 100%
Zielflughafen: Los Angeles
Vorschau für Airlinebericht: Strange customer service... zur Bewertungsübersicht von Virgin America
Gesamteindruck
Good price but not worth the money.
Empfehlung
Service
The staff seemed to be very fond of themselves and busy with having fun and chatting. I had the impression that they nearly forgot the customer and weren't happy to be of service. It felt as if they found themselves too cool because they are members of the "world's coolest airline". I thought a charles Branson product would be organised more intelligently. However, the leaders of this airline and the HR manager seem to be not well chosen. Something more: THe way of boarding seemed to be very strange to me. A lot of effort for zero efficiency. I felt like at the military because commands were given repeatedly. VERY unpleasant and especially not necessary!
Versorgung
The menu was ok. The amount of food was not enough for the price.
Unterhaltung
All the films have to be paid for! The choice of Youtube channels seemed to be chosen by hysteric teenagers. The level of valuable information was low.
Sitze
The seats are very close. No space for the legs. Since the staff made a bad impression on me I didnt feel safe.